Preparing for a certification exam can be difficult, especially for technical certifications like the C_C4H510_21. However, with the right strategies and study techniques, you can maximize your chances of success. This article will explore ten effective study tips to help you prepare thoroughly for the C_C4H510_21 certification exam. What Is the C_C4H510_21 Certification All About? […]
SAP Service Cloud
Influence Resource Related Billing through AVC (Advanced Variant Configuration)
Overview: Resource Related billing is useful when the price for customer-specific services is not defined in a service contract as a fixed price and can’t be determined using standard pricing. One of the examples of such service could be consulting. In resource-related billing, the system creates dynamic items from the expenditure information on the service […]
Enterprise Automation Use-Case: Enhancing the New Hire Experience
Introduction: Enterprise automation is a key driver for organizations aiming to stay ahead in a competitive landscape. It involves identifying and automating business and IT tasks to streamline operations, increase efficiency, and improve business outcomes. SAP provides a comprehensive solution to enable enterprise automation, encompassing various components. One essential element is SAP Integration Suite, which […]
SAP Service Cloud: Service Categories upload in Multiple Languages
This content concentrates on Service categories creation using Excel file upload and creating it in the system manually. There are some examples given: Create a file using Excel: 1. To upload as a File create a Excel with the columns given as CategoryID, CategoryType, ParentCategoryID, Language1, Name1, Description1, Language2, Name2, Description2. 2. Click on File- […]
Design and Develop Extensions on SAP Service Cloud Version 2 Using SAP AppGyver
What is SAP AppGyver application development? SAP AppGyver is a no-code development environment that provides users with the ability to build business applications without the need for pro-code development knowledge. SAP AppGyver helps professional and citizen developers build and deliver applications quickly. SAP AppGyver provides a no-code application composition tool empowering non-developers to create complete […]
Send C4C Activity to Outlook Calendar using CPI with MS Graph API
Introduction This blog, we will go through a scenario of posting a new Meeting Event on Outlook Calendar from C4C Activity (Appointment ) using MS Graph API in CPI iFlow. As part of the iFlow we will take care of CREATE / UPDATE / CANCEL Event on the Outlook Calendar of the Activity Owner. The […]
Microsoft Teams Integration with SAP Cloud for Customer – Sharing Workspaces and Deal Rooms
This blog post provides an overview of few interesting and key integration features between SAP Sales and Service Cloud and Microsoft Teams. These features help Sales Team for better prioritization and simplified and seamless collaboration. The features are: Sharing of workspaces – Business users can share any working area of SAP C4C via MS Teams. […]
Create Service Ticket in SAP Service Cloud from Qualtrics Survey Response
In 2008 release SAP has released pre-packaged integration between Qualtrics and SAP Sales Cloud and SAP Service Cloud(SAP Cloud for Customer), in this blog will see how to implement the integration feature “Service Ticket from Survey Response” in step by step. Feature Overview By using feature Service Ticket from Survey Response, customer can map the […]