How To Create Credit Memo

What is Credit Memo?

It’s a sales document used in complaint processing to request credit to customer.Below are some situation for issue credit memo –

• The Price calculated for customer is not correct,e.g. discount is not included in sales document for customer.
• Quantity is not correct in sales document.
  Step-1

1. Enter T-code VA01 in command field.
2. Enter order type field value as credit memo request .
3. Enter Sales Organization / Distribution Channel / Division in Organizational Data.
4. Click on Create with References Button.

Step-2

1. Enter order no in Order tab of Pop Up.
2. Click on Copy Button.

Step-3

1. Enter Billing Block / Pricing Date / Order Reason and Billing Date in sales tab.
2. Enter Material and Target Quantity for which we want to create Credit Memo.

Step-4 Click on Save Button .

A message will be displayed ” Credit Memo Request 60000189 has been saved’.