Introduction:
- SAP CALM: SAP Cloud application lifecycle management.
- SAP Cloud ALM is an application running on SAP Business Technology Platform and is optimized for SAP HANA
- SAP Cloud ALM is for Cloud-centric customers
- SAP Cloud ALM manages cloud and hybrid (combination of on-premise and cloud) solution
Business Purpose and Flow:
- Integration and exception monitoring
- Business process monitoring
- Real user monitoring
- Health monitoring
Process Steps:
- Configuration in SAP BTP
- Configuration in SAP SuccessFactors
- Configuration in SAP CALM
A. Configuration in SAP BTP
Step 1. Go to BTP subaccount and enable the CALM subscription. Once it is enabled, it will reflect under subscriptions.

Step 2. Assign the required business roles to the user.
B. Configuration in SAP SuccessFactors:
Step 1; Go to Admin center and search with Integration service registration center. Choose SAP Cloud ALM and fill the required details mentioned below.
Enter the following values:
- System Type: Enter the role of the SAP SuccessFactors system as DEV, TEST or PROD (you must use these specific values instead of other free form role types).
- Description: Enter a description, e.g. “SAP SuccessFactors tenant XXX”
- Endpoint: SAP Cloud ALM service key parameter “Api” without /api
- OAuth URL: SAP Cloud ALM service key parameter “url” + /oauth/token
- Client ID: SAP Cloud ALM service key parameter “clientid”
- Client Secret: SAP Cloud ALM service key parameter “clientsecret”
Click on Register.

C. Configuration in SAP CALM
Step 1. Once you have completed the registration from SAP SuccessFactors, you can login into CALM. Go to Operations Tab and click on Landscape Management tab.

Step 2. You will able to see the entry under the service and system tab.

Step 3: Integration monitoring will be available after some time and you will be able to view it from here.

So, finally we have completed the integration setup.